Hill Laboratories are New Zealand’s largest privately owned analytical testing laboratory, specialising in environmental, agricultural & food testing. Since 2018, ProFormance have been their preferred training provider and have delivered a number or workshops for their Key Account Management team, Technical Client Services and Customer Services. More recently, ProFormance have conducted DISC profiling for all…

Tamaki Health is a group of 46 outpatient clinics located throughout NZ. It is serviced by a centralised call centre that operates 7 days per week. The call centre roles are busy and demanding. To support the call centre staff, Tamaki Health commissioned ProFormance to design a flexible in-house development program that would meet the…

Adhesif were keen to support their first level supervisors who had recently been promoted into the new positions. Having looked externally, Adhesif opted for an internal program as it enabled this to be tailor made to the situations they face every day in their roles and to be held onsite in “bite size chunks” that…

Hally is a leading label production company operating over 4 sites in New Zealand and Australia. They pride themselves on expert advice, gold star service and quality assurance. This needs to come through from all staff. ProFormance partner Hally in the ongoing development of their sales and customer service teams. To ensure results that make…

ProFormance have worked with Aspen since late 2017 on the development of their sales teams. This has involved a blend of sales and DISC workshops plus individual coaching programs for manager and staff. “I’ve never seen the group so engaged and wanting to learn“ – Carol Gardiner, Consumer Business Manager “But what really caught me…

CHEP Pallets engaged the services of ProFormance to produce a Customer Centric training program which was then delivered to key Customer Centric Champions over two Train the Trainer style workshops. The goal was to improve communication skills, attitudes and relationships between team members as well as toward the customers. Since rolling out this program internally,…

Format lead the print industry with innovation and technology. They pride themselves how they work with customers, in how they value staff. One initiative was to invest in the long serving pre-production staff to enable them to become a high performing team. ProFormance were asked to design and facilitate a series of workshops that would…

Parrs is proud to be one of the largest souvenir manufacturers/distributors in New Zealand. With a nationally based sales team that are very long serving, the introduction of sales training needed to be done with care and thought. ProFormance have been able to work closely with the leadership team to tailor make solutions that resonate…

Novartis are a leading multi-national pharmaceutical organization with a professional sales teams operating in NZ. ProFormance have tailor-made training solutions to meet the specific needs of the sales team as outlined by senior management. The results have been described as “how effective and lasting the results of your work with them this year have been.…

PowerShield is a NZ company that provides the most advanced tool for monitoring and managing stand-by battery banks worldwide. For companies operating with mission critical systems (banks, airlines, hospitals etc) they rely on the protection of a reliable battery bank. ProFormance are the Go To Sales System for PowerShield. We partner the PowerShield worldwide sales…

Independent Living Services are a charitable trust whose purpose is “Making Daily Living Easier” for all people with disabilities in New Zealand. ProFormance have partnered them for many years in the development of their staff. Specifically, we have worked with the management team on “high performance” and with the retail teams. Retail has become an…

ProFormance have designed and are facilitating the NZQA Sales Certificate, level 3 for Print NZ members. This one year programme is tailored specifically to the print industry and offers all print sales representatives the opportunity to achieve a recognized sales qualification whilst upskilling themselves in their career. For member companies this programme is lifting the…

Good Health Products are a New Zealand operated natural health company that are experiencing huge growth. As part of their expansion strategy they have engaged ProFormance to manage their human resource needs. This has involved developing best practice HR systems and processes to benefit the employees and customers of the organisation, including recruitment, induction, performance…

Designing a tailormade sales development programme was crucial to Griffins. Key stakeholders required the programme to be built from the ground up, which meant our consultant conducted sales team field visits to observe the sales process in action and understand the skills that the team needed to develop. The training solution was a blend of…

We have partnered BJ Ball for over 10 years, supporting the development of their teams and individual staff. This has involved a blend of programs from workshops on subjects including culture, sales, customer service, leadership, team building, supervisory through to individual coaching programs. The long term nature of the relationship has enabled ProFormance to add…

ProFormance has supported EBOS for many years in the development of the sales and marketing teams through the use of open workshops, in-house workshops, leadership development and coaching initiatives.

We partnered KiwiRail in the design of a sales development programme for the freight key account team that would support them in their new business strategies. The programme needed to be tailor-made to their sales process, focused on the new skills required, was best practice and could be delivered in a modular way with ongoing…

The Comvita sales team wanted to invest in their sales team and lift their performance to a level of excelling. ProFormance worked with the key stakeholders to design and deliver a series of training workshops that focused on the sales and customer service skills to do this.

ProFormance was approached to design a sales academy that was truly tailored to the Konica Minolta business, a need they had struggled to fill previously. Working from the ground up, by consulting with all stakeholders we were able to build a programme that centered on their unique sales process and key issues they were facing…

We have partnered the YMCA for many years in both an HR capacity and as a training supplier. Partnering the senior leadership team in a change management programme has enabled the YMCA to implement new performance management systems and a complete learning and development programme across the organisation. “ProFormance have supported YMCA with core business…