Customer Centric program & Train the Trainer

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A fantastic Customer Centric program written for CHEP to deliver in-house to all their sites in NZ. We had a great 2 days training the customer centric champions how to deliver the training and they left that workshop thoroughly prepared and looking forward to their first training sessions. The combined participants feedback report and the trainer’s evaluation of the participants evoked this response:

“Wow what a valuable report, thank you for pulling this together for us. Thanks again for everything. You and your team are magnificent and I have loved every minute of working together.” – Customer Services Manager, CHEP

See the full feedback report here: