HBR have just published an interesting article providing statistical proof that happy employees lead to happy customers. There is no surprise there really, but the research is great and this is a good reminder for organisations to look after those closest to home first. So many organisations want to work on their customer focus, but let’s make sure we have our focus for employees crystal clear.
Super proud to be working with this awesome group of people at Tamaki Health. Committing to a program of self -development, after hours is inspiring!
This article from Yudu is a light-hearted look at the critical role personalities play in a happy, cohesive workforce.
Recommending that you should never recruit someone without profiling them has validity. DISC profiling can give you great insight into the person’s personality and fit to your culture. The Extended DISC reports can also be tailored to help recruitment decisions against certain roles and competencies, plus understand how the candidate should be onboarded, how to understand their likely strengths and weaknesses and how they handle stress.
DISC profiling whole teams and facilitating workshops can enlighten people on why people behave a certain way and help them to develop respect and strategies for working more effectively with each other.
We are pleased to have Becky Carr Master Trainer in Extended DISC in our ProFormance team to assist clients in this specialised field.
A perfect 10/10 score again for our facilitator Becky Carr following the June Persuasive Selling Skills workshop and comments include:
“Very insightful, knowledgeable, respectful and I felt very supported throughout the teaching”
“Becky was great! Understanding of the type of person I am”
Designed specifically for the pharmaceutical industry, this two day workshop is aimed at new and developing sales representatives needing to up skill on their sales techniques and gain confidence needed to succeed.
Register now for the next 2 day PSS workshop being held Sept 30th – Oct 1st.
A KAM workshop held in May for a pharmaceutical company, focused on Solution Selling with an introduction to DISC personality profiling of their clients. This created value by “transforming DISC profiling into usable sentences to use in calls and developing language tools which work when conversing with persons of other types”.
Becky, our Master Trainer in Extended DISC, received a 9.8/10 score as a facilitator with strong recommendations from the participants:
ProFormance can tailor programs to suit all businesses and industries, get in touch to find out how we can help develop your teams.
As of 6th May 2019, businesses with 20 or more employees can no longer use the “90 day trial” clause in their employment agreements. It is still acceptable, however, to have a “Probationary Period” for new recruits and internal role changes.
If you need advice around probationary periods and procedures to implement this as part of your employment process, contact us to find out how we can help.
In a study conducted by Seek, it highlighted the desire for many employees to regularly participate in learning and development, to upskill and in some cases, reskill.
It makes perfect sense for any organisation to tap into their existing talent, to develop and promote from within rather than recruiting externally. A culture of sponsoring development programs encourages employee engagement and ultimately increases productivity. Interestingly, 79% of people surveyed expected their employers to cover the cost of upskilling activities.
ProFormance can work with your business to identify specific training needs and tailor in-house programs for your teams.
Read the Seek article here
It was great to receive some positive feedback from a pharmaceutical representative who reported back with a recent win/win following a Persuasive Sales workshop and follow up coaching.
They had noticed a decline in sales of a particular product with a pharmacy owner and through a combination of taking ownership, creative thinking and persuasive assertion, came to a mutual agreement with the pharmacist to find a solution. The result being that shelf space was increased and competitor brands reduced.
Talk to ProFormance about how we can tailor an in-house sales workshop for your team or register one or more sales people for our June Persuasive Selling Skills workshop which is designed specifically for the pharmaceutical industry.
ProFormance are pleased to announce the dates for their 2019 NZQA Level 3 Sales program, designed specifically for the print, paper, sign and packaging industries and is supported and subsidised by PrintNZ and Competenz. Now into our 5th year, we have received great feedback and many success stories from the participants and their managers.
“I just cannot thank you enough for showing me such a powerful tool in my toolbox – our company has already benefited in many ways (including 2 new multi-national companies) purely based on what you have shown me”
Participants learn best practice sales skills over the course of 12 months and are supported to use them in their everyday roles through assessments, observations, coaching and team support. This means that they do develop new sales skills SO you and they will see results from this, which is encouraging and motivating.
Download our detailed brochure outlining the 2019 dates and the qualification content.
Register now to secure your place on the 2019 course.
A great finish to 2018 with the participants of our final workshop of the year scoring Becky Carr 10/10 in their evaluation of her as a trainer. This in-house “Sales Conversations” workshop tailored specifically for our client, was aimed at Key Account Managers and all of them felt they got something useful out of it.
